WinServ
Real-time shipping data & instant trackability from anywhere in your company!
WinServ gives you the ability to tailor the searching of the data generated by your shipping and or other database systems. Departments, such as Customer Service, can have instant carrier tracking information for packages shipped against a Sales Order, PO, Customer Id, Billing Code, or any other stored field in the database.
Data from your mailroom, receiving, warehouse, and or shipping department can easily and affordably be made available throughout your company. WinServ's powerful querying and configuration controls lets you determine who views what and allows you to mask data field names for end user friendly displays.
WinServ Features
- Cross departmental flexibility
- Allows users to share data view setups
- Configurable to end user's requirements
- Export data query for use with other applications or just to print out
- Instant package tracing with carriers
- Administrator tools to manage and restrict data lookups
- ODBC interface to other systems
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Benefits
- End a significant amount of costly interdepartmental communication traffic
- Very affordable way to share data without costly system modifications
- Improves Customer Service
- Instant visibility of unshipped and shipped orders
- Provide data to traffic and billing departments for freight allocation expenses
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WinServ can be purchased alone or in combination with other products and tools offered by Integrated Systems. Give us a chance to review your current systems and operations to see if we can save you time and money!
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WinServ was originally designed to integrate with Clippership or other manifesting systems to provide data to all departments that host systems may not store. Multi-package tracking numbers, the actual carrier method and shipto address, as well as internal billing information are now instantly available. Customer Service can look up and locate a customer's order and while still on the phone, with a click of the mouse, track it through the carrier's website and tell the customer who signed for the package. This information normally requires a call back to the customer and 2 or three other calls to obtain the answer. This is just one of the many powerful ways WinServ can save money and time while enhancing customer service.
Activities in other departments can be assisted using WinServ. Purchasing or inventory control can see if an out of stock order arrived in receiving while traffic can see if an expedited shipment has been assigned a tracking number. Queries into WMS data or enterprise systems can be achieved reducing the number of expensive user licenses you need to purchase.
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Additional Modules & Hardware Available
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- Clippership, for multiple small parcel carrier compliance and data collection
- Pick/Pack module for item verification with ASN data collection
- Retail Compliance Label Printing
- Automatic Email Shipment Notification Module
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- ShipServ, for desktop manual shipment automation and miscellaneous freight expense control
- TruckDocs, Automation for truck freight data collection with shipment consolidation for Bill of Lading and address label generation
- PCs, Scanners, Scales, and Document & Label Printers
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